A design of knowledge management tool for supporting product development




















Customers always hold a lot of needs and requirements that are essential to undertake during every design decision. One way to meet these different needs and generate product family members that all have some commonality are by modularization and platform based product development PBPD. Modularization and PBPD strongly deal with knowledge management KM and considerable slice of the knowledge of the company is included in the products and can be reused in the earlier stages of the development.

Literature describes several KM tools that have the ability to support organizations in their product development process. Despite organizations recognize more and more knowledge as a strategic lever that can be used and managed, it is not still clear the role of KM as a support for modularization and standardization. Therefore, this paper contributes to the discussion on how knowledge management can serves as leverage for modularization.

Sign Up. Upcoming SlideShare. Embed Size px. Start on. Show related SlideShares at end. WordPress Shortcode. Share Email. Top clipped slide. Download Now Download Download to read offline. Stephen Au Follow. Digital construction for integrated project delivery.

Digital construction information management. Digital construction for DfMA. Plannerly and Dalux for construction system engineering. Product innovation strategy v1. Knowledge sharing in integrated product development.

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Two-Dimensional Man Paul Sahre. This further increased efficiency, especially for product innovation initiatives like PLM As the business environment grows faster, less predictable and increasingly customer-driven, e- business on demand will allow us to respond quickly to changes and market opportunities.

Leadership 1. Human Resources 2. Business Process Management 4. Customer and Market Focus 5. Knowledge and Information 3. Results 6. They should be about connection, not collection. How can we enable the conversations among the customers, suppliers and other stakeholders so they improve their competence? How can we improve the conversion of individually held competence to systems, tools and templates?

How can we improve the transfer of competence between people in our organisation? How can we improve individuals competence by using systems, tools and templates? The 9 Knowledge Strategy Questions Holtshouse Knowledge Initiative, Corp. All Rights Reserved Brain Storming, Mindmap, Visual Thinking Which IT systems support tacit knowledge transfer? How can we maximize leverage of all intangible assets in working for customers?

How can we improve relations with customers and suppliers that bring intangible revenues? How can we build better relationships with those customers and suppliers that bring learning to our people?

Protection vs K. Sharing K. Protection K. Sharing Boss A Boss B Gordon, J. In this step of the process, the sources of knowledge are identified, as well as where critical knowledge is kept, what can be learned from this knowledge and if there are areas in which knowledge can be lost during the process.

The discovery process is helped by a solid understanding of the knowledge flow of the organization. Every organization contains a vast amount of knowledge, and it must be stored and organized in a deliberate manner. By creating a system that is mapped and categorized, knowledge is more easily accessed and the organizational structure is increased. The organization must organize and assess the knowledge to see how best it can be folded into the structure of the organization.

This step is when an organization should be establishing and promoting a cultural shift toward knowledge sharing and developing employees to be innovators. Building a system that works is the first step, but individuals need to understand how to use that system. Implementing training programs can help increase the understanding of knowledge management systems.

Once the system is being used, the company benefits from increased efficiency, better decision making, and more innovative employees. This could be through in-person tutoring, company-wide training sessions, online chats and group discussions - or a mix of those options and others. For expertise location to be an effective aspect of a knowledge management system, there must be a searchable matrix built that allows for documentation of competencies.

With text-based knowledge management, a system to store, categorize and navigate subjects is necessary. Threads, subforums and groups can be divided by topic, level of expertise or any number of other classifications. Creating an environment where learning is considered an asset will drive employees to continuously educate themselves. Incentivizing them to take advantage of your knowledge management systems will result in upskilled employees who are ready to take on leadership roles in your organization.

For this to happen, there must be structured and accessible learning and development technology in place that employees can use. Looking at the actions taken, the results of those actions and the lessons learned can be extremely valuable and allows for lessons learned to be fully documented and archived. These online seminars can be very helpful in widely disseminating ideas throughout teams, branches or the entire company.

Knowledge management must be prioritized within the company, and an ethos of sharing knowledge must be built into the DNA of the company and incentivized. There needs to be a clear system for all steps of knowledge management, while also leaving room for innovation. Technology supports knowledge management, allowing knowledge to be searched for, found, and accessed within knowledge management systems. Technology also allows people to communicate better. Without this step, instituting knowledge management systems will be a battle.

Organizations that take full advantage of knowledge management are better able to react quickly to changing market conditions, offer better services to their customers and increase their innovation and efficiency.

Shared project files - This system allows for greater collaboration and teamwork, especially across distances. Hello, we need your permission to use cookies on our website.

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